← Portfolio

Website breakdown · Tax preparation

Anatomy of
Income Tax Ottawa

incometaxottawa.com ↗ (opens in a new tab)

Help people arrive prepared for a tax conversation, with the right documents and questions.

Income Tax Ottawa full homepage
1conversion

Replace uncertainty with a next step.

The opening focuses on preparation and what happens next.

Make it easy.
Income Tax Ottawa: Replace uncertainty with a next step.
2content

Let the task lead.

Service choices start with the tax situation a visitor recognises.

Income Tax Ottawa: Let the task lead.
3content

Write for different situations.

The page distinguishes personal, self-employed and business needs instead of using one generic pitch.

Help before the ask.
Income Tax Ottawa: Write for different situations.
4conversion

Give something useful first.

Document and deadline tools turn a vague enquiry into a more specific conversation.

Income Tax Ottawa: Give something useful first.
5seo

Answer local questions.

The resource section gives Ottawa-specific concerns a place to be explained.

Income Tax Ottawa: Answer local questions.
6conversion

Ask for relevant context.

The closing request asks about the year or notice that brought the visitor here.

One clear next step.
Income Tax Ottawa: Ask for relevant context.

Beyond the homepage

The useful details.

Feature detail

A checklist for the situation

An example self-employed selection produces a relevant preparation list.

Useful before the ask.
Income Tax Ottawa: A checklist for the situation

Scorecard

Looking back.

Went well

  1. Services distinguish different tax situations.
  2. Preparation tools offer value before an enquiry.

Would change

  1. Give the most common tax situations a shorter route.
  2. Make time-sensitive guidance easy to keep current.

Problems solved

  1. Helps visitors identify relevant documents.
  2. Makes the first conversation more specific.